Enterprise

For teams whose RFPs have a security section.

SAML/OIDC SSO. Immutable audit logs. Per-source permission scopes. AI safety filtering before any answer ships. Custom SLAs. Dedicated implementation engineer. From $2,500/mo with usage-priced overage and committed annual discounts.

Enterprise tier — what's included

Sources
unlimited
Pages indexed
unlimited
Queries / mo
usage-priced
Models
all + premium reranker SLA
Auth
SAML / OIDC + SCIM
Audit log retention
up to 7 years
Support
dedicated engineer
Starting price
$2,500/mo

Why enterprise teams pick us

Three things that show up in the contract.

Compliance-ready by default

PII masking before any data reaches the AI. Immutable audit log on every conversation. Per-source permission scopes. SAML/OIDC SSO. SOC 2 Type I report under NDA, Type II in progress. The full posture documented on /security.

Read the security posture →

Custom SLAs you can sign

99.9% uptime with credits. Documented latency commitments your CFO can hold us to. Documented incident response — first acknowledgement under 30 minutes, post-mortem within 5 business days.

Request a sample SLA →

Dedicated implementation engineer

Two-week migration playbook from your existing chatbot. We do the content audit, accuracy benchmark setup, and embedded onboarding — not a sales engineer dropping in for a kickoff call and disappearing.

Talk to engineering →

ROI in plain math

What replacing a confidently-wrong chatbot looks like.

41% avg reduction in docs-driven support email volume across pilot tenants, weeks 4-12
71% click-through rate on refusal-state “closest related” sources visitors find their answer in docs instead of opening a ticket
≤6 wks typical payback period at mid-market support volume based on a $4k/mo plan + ~30 hrs/mo support savings @ $80/hr loaded

We’d rather show the math honestly. The ROI calculator on /pricing runs the per-query formula end-to-end so you can sanity-check it for your traffic.

Talk to us about your stack.

Tell us your domain count, your support volume, and your compliance posture. We come back within one business day with a custom-priced quote, a sample SLA, and an implementation timeline.

Send us your details →   or email enterprise@flowchat.com